This Privacy & GDPR Policy explains how Waterford In Your Pocket collects, uses and protects personal information submitted through this accounts website.
This website is used to manage business listings, festival listings, event submissions, customer accounts and payments.
Information we collect
We may collect the following information when you use this site:
- Name
- Business or organisation name
- Email address
- Phone number
- Billing details
- Account login details
- Business listing information
- Festival listing information
- Event submission information
- Uploaded images or files
- Payment and subscription information
- Technical information such as IP address, browser type and site usage data
How we use your information
We use your information to:
- Create and manage your account
- Review and approve user registrations
- Process purchases and subscriptions
- Manage business listings
- Manage festival listings
- Manage event submissions
- Contact you about your account, listing or submission
- Send transactional emails
- Maintain site security
- Meet legal, accounting and administrative obligations
- Improve the service
Legal basis for processing
We process personal information where it is necessary for one or more of the following reasons:
- To provide the service you requested
- To manage purchases, subscriptions and account access
- To comply with legal obligations
- To protect the security and integrity of the website
- Where we have a legitimate interest in operating and improving the service
- Where consent is required, such as for certain cookies or optional communications
Payments
Payments are processed through Stripe and WooCommerce.
We do not store full card details on this website. Payment information is handled by the payment provider in accordance with its own security and privacy practices.
User accounts
When you register for an account, your account may require approval before access is granted.
Account information is used to manage access to business, festival and event submission features.
Submitted listing and event content
Information submitted for business listings, festival listings and events may be reviewed and may be published on Waterford In Your Pocket if approved.
Do not submit personal information or images unless you have the right to provide and publish them.
Emails
The site may send transactional emails, including account registration emails, approval emails, password reset emails, order emails, subscription emails and submission notifications.
Cookies
This site may use cookies for account login, checkout, cart functionality, security, analytics and cookie consent.
More information is available in the Cookie Policy.
Data sharing
We may share data with service providers needed to operate the website, including hosting providers, payment processors, email delivery services, security tools and website plugins.
We do not sell personal information.
Data retention
We keep personal information only for as long as needed for account management, order records, subscription records, listing management, legal obligations, accounting records and site security.
Your rights
Depending on applicable data protection law, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing
- Request restriction of processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
To make a request, contact Waterford In Your Pocket using the contact details provided on this site.
Security
We use reasonable technical and organisational measures to protect account, order and submission data.
No website can guarantee complete security, so users should also keep their account login details secure.
Changes to this policy
We may update this policy from time to time. The latest version will be published on this page.
Contact
For privacy or GDPR queries, contact Waterford In Your Pocket using the contact details provided on this site.