This Privacy Policy explains how Waterford In Your Pocket collects, uses, stores and protects personal information when you use the Waterford In Your Pocket Accounts website.
1. Who We Are
The Waterford In Your Pocket Accounts service is operated by Waterford In Your Pocket, 7 The Terrace, Barrack Street, Waterford.
For privacy-related questions, please contact us at paul@waterfordinyourpocket.com or through our Contact Us page.
2. Information We Collect
We may collect information you provide when creating or using an account, including your name, email address, telephone number, billing details, organisation details and account information.
We also collect information submitted through Business, Things to Do, Festival, Event, listing Update and Contact forms.
When you purchase a product or subscription, we process information about your order, product purchased, transaction status, subscription status and payment-related identifiers required to manage the purchase.
Technical information may also be collected automatically when you use the website, including information required for security, login sessions, cookies, server logs and website operation.
3. Payment Information
Payments are processed using Stripe through WooCommerce. Full payment card details are handled by Stripe and are not directly stored by Waterford In Your Pocket on this website.
We may retain transaction references, payment status information and payment-method identifiers required to manage orders, subscriptions, cancellations, refunds and customer support.
4. How We Use Personal Information
We use personal information to create and administer customer accounts, process purchases and subscriptions, review submissions, manage listings and allowances, communicate about the services you use, provide customer support and operate the Waterford In Your Pocket platform.
We may also process information where necessary to maintain website security, prevent misuse, maintain business and accounting records, resolve disputes and comply with legal obligations.
5. Legal Bases for Processing
Depending on the circumstances, we process personal information because it is necessary to provide a service or fulfil a contract with you, because we have a legitimate business interest in operating and protecting the service, because we must comply with a legal obligation, or because you have provided consent where consent is required.
6. Service and Account Emails
We may send transactional and service-related emails concerning account registration, account approval, password resets, purchases, subscriptions, submissions, cancellations, expiry and other activity connected with services you use.
These operational messages are separate from optional marketing communications.
7. Information Published in Listings
Information submitted for a Business, Things to Do, Festival or Event listing may be intended for public publication through Waterford In Your Pocket.
You should not enter private or sensitive personal information into public-facing listing fields unless you intend that information to be published.
8. Cookies and Similar Technologies
The website uses cookies and similar technologies where necessary for login sessions, shopping carts, checkout, security, website functionality and consent management.
Where required, optional cookies are controlled through the website’s cookie consent system.
9. Service Providers
We use third-party providers where necessary to operate the service, including website hosting, payment processing, email delivery, website software and related technical services.
Personal information is shared with these providers only where reasonably necessary to provide the relevant service or meet our legal obligations.
10. International Data Transfers
Some technology providers used to operate the service may process information outside Ireland or the European Economic Area. Where this occurs, appropriate safeguards are used where required by applicable data protection law.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining transaction and accounting records, resolving disputes and complying with legal requirements.
Different categories of information may therefore be retained for different periods.
12. Security
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, destruction or loss.
No internet-based service can guarantee absolute security, and customers are responsible for keeping their account credentials confidential.
13. Your Data Protection Rights
Subject to applicable law and the circumstances of the request, you may have rights to access your personal information, correct inaccurate information, request deletion, restrict processing, object to certain processing and receive certain information in a portable format.
Where processing is based on consent, you may also have the right to withdraw that consent.
To exercise a data protection right, please contact Waterford In Your Pocket.
14. Complaints
If you have concerns about how your personal information is handled, please contact us first so that we can investigate the issue.
You also have the right to make a complaint to the Irish Data Protection Commission where applicable.
15. Changes to This Privacy Policy
We may update this Privacy Policy where our services, legal obligations or data-processing practices change. The current version will be published on this page.
16. Contact Us
For questions about this Privacy Policy or personal information associated with your account, please contact Waterford In Your Pocket.
Last updated: September 2026